Quality Policy by KA Resources Recruitment S.L.U.

Quality is a fundamental aspect of the activities carried out by KA RESOURCES RECRUITMENT S.L.U.

The general principles and objectives that guide the organisation in relation to quality are set out in this Quality Policy, which has been defined by the organisation.

As part of its Quality Management System, KA RESOURCES RECRUITMENT S.L.U. is committed to:

• complying with all applicable requirements, including legal and regulatory requirements;
• communicating throughout the organisation, through this policy, the importance of meeting these requirements;
• ensuring that annual quality objectives are established based on the general objectives defined in this policy;
• reviewing the established system at least once a year;
• reviewing the Quality Policy regularly;
• allocating the necessary human and material resources to ensure the appropriate implementation and continued development of the established system.

These commitments are undertaken in order to achieve the following general quality objectives:

• to fully satisfy our candidates and clients by meeting their requirements;
• to continuously improve the effectiveness of our working processes;
• to continuously improve the effectiveness of the Quality Management System and the satisfaction of clients and candidates.

1.1 Mission

To connect qualified professionals with companies requiring specialised talent by providing professional and personalised recruitment, selection and talent consultancy services.

1.2 Vision

To establish the company as a trusted, reliable and sustainable partner in the international market for specialised information technology recruitment, building long-term relationships with companies and candidates while maintaining high standards of quality, service excellence and professional advice.

1.3 General Objective

The general objective of KA Resources Recruitment S.L.U. is to provide specialised recruitment, selection and talent consultancy services, facilitating connections between companies requiring qualified professionals and candidates seeking new career opportunities.

The organisation carries out its activities with a focus on quality, professionalism, confidentiality, equal opportunities and the satisfaction of clients and candidates. In doing so, it contributes to effectively meeting companies’ talent requirements and supporting the professional development of individuals.

To achieve this objective, the organisation establishes and regularly reviews strategic and quality objectives. These objectives enable the organisation to continuously improve the effectiveness of its processes, the quality of the services provided and the performance of the Quality Management System.

a) To identify, attract and select qualified professionals who meet the specific talent requirements of client companies, ensuring an appropriate match between the requirements of the position and the skills, experience and expectations of the candidates.

b) To provide professional and personalised advice to both client companies and candidates throughout the different stages of the selection process.

c) To contribute to improving candidates’ employability and professional development by facilitating access to career opportunities that correspond to their profiles and professional backgrounds.

d) To develop stable and trusting relationships with clients, candidates and other interested parties, promoting their satisfaction through a responsive, personalised service adapted to their needs.

e) To promote equal opportunities, objectivity and non-discrimination throughout all selection processes.

f) To continuously improve the effectiveness and quality of recruitment and selection processes by monitoring results, evaluating the services provided and implementing improvements.

g) To monitor labour market trends and developments in talent and professional qualification requirements.

h) To support the attraction and selection of talent in an international environment.

i) To use digital channels, professional networks and social media as tools for identifying, attracting and communicating with candidates, as well as for increasing the visibility of career opportunities.

j) To ensure the confidentiality, protection and appropriate processing of information relating to clients and candidates.

k) To promote the improvement and development of new services relating to recruitment, selection and talent consultancy in accordance with the organisation’s strategy.

2026